Stroller Straps - Luxe
We dispatch all orders the very same day when placed before 3:00pm Monday-Friday. Please note: We do not ship on weekends or Bank Holidays.
UK
Delivery Method | Price | Delivery Time | Order By |
Royal Mail Tracked Delivery (Under £100) | £4.95 | 2 to 3 days | 3pm (GMT) Monday - Friday |
Royal Mail Tracked Delivery (Over £100) | Free | 2 to 3 days | 3pm (GMT) Monday - Friday |
FedEx Next Weekday Delivery |
£6.95 | 1 day | 1pm (GMT) Monday - Friday |
Royal Mail Special Delivery | £9.95 | 1 day | 3pm (GMT) Monday - Friday |
USA
Delivery Method | Price | Delivery Time | Order By |
FedEx Express (Under $100) | $15 | 1 to 3 days | 1pm (GMT) Monday - Friday |
FedEx Express |
Free | 1 to 3 days | 1pm (GMT) Monday - Friday |
EUROPE
VAT is charged at checkout for orders that have a value of less than €150. Orders with a value of more than €150 will be charged VAT on receipt of the product.
Delivery Method | Price | Delivery Time | Order By |
Tracked Delivery | £4.95 | 3 to 10 days | 3pm (GMT) Monday - Friday |
FedEx Express | £25 | 1 to 3 days | 1pm (GMT) Monday - Friday |
AUSTRALIA / NEW ZEALAND
Delivery Method | Price | Delivery Time | Order By |
Tracked Delivery | £10 | 10 to 15 days | 3pm (GMT) Monday - Friday |
DHL Express | £45 | 2 to 6 days | 3pm (GMT) Monday - Friday |
REST OF THE WORLD
Delivery Method | Price | Delivery Time | Order By |
Tracked Delivery | £10 | 10 to 15 days | 3pm (GMT) Monday - Friday |
DHL Express | £45 | 2 to 6 days | 1pm (GMT) Monday - Friday |
OTHER
South Africa, South America, Thailand, UAE, India, Indonesia, Kazakhstan, Guadeloupe, Qatar, Saudi Arabia, Israel.
Delivery Method | Price | Delivery Time | Order By |
Express Tracked Delivery | £45 | 2 to 10 days | 1pm (GMT) Monday - Friday |
We currently do not deliver to the following countries:
China, Russia, Ukraine
At Gigil we try to make your life that little bit easier after it changes forever. We believe the quality of our changing bags should last and that is why each Gigil item comes with a one-year warranty.
How it works
With a valid proof of purchase, we are happy to exchange all items that have manufacturing faults up to one year. Where possible, we will offer a repair of your item first. If a repair can not be carried out, we will offer a replacement/exchange.
You must declare any faults with your order, including missing items, within 14 days of delivery.
What it doesn't cover
- Accidental damage and wear and tear from general everyday use (scuffs, snags, tears etc)
- Lost items
- Zips that have worked for 6 months as we class this as wear and tear and not a manufacturing defect as this will be down to misuse
- Bags that show excessive wear and tear.
How do I return my item that's in warranty?
Before returning your item to us, please contact us so we can log your Gigil item coming back to us and provide you with a free returns label.
- E-mail: support@gigil.com
- Telephone: +44 161 703 5605
Please note:
- Our guarantee does not restart again if you have received a replacement bag. The guarantee starts from the date of the original purchase date.
- If we no longer sell your item, you will offered either store credit or an item of a similar value.
Help to prolong the life of your changing bag
Just like any bag, please do not overfill your Gigil bag. Gigil changing bags aren't made from an elasticated material, they are made from vegan leather so they only have so much 'give' in them.
Our best piece of advice is, if the bag has lost it's natural shape when you have packed it, you have most likely filled it too full and could potentially damage the bag.
Not overfilling your bag will help to prolong it's life.
Gigil bags are designed to tolerate the stresses that any parent is subject to and are made from the highest quality and most durable materials we can find. Our changing bags fit more than just the essentials but if you over fill the bags this can lead to strain on the stitching and vegan leather which can lead to rips and tears if you are not careful.
Bag and zip care - Follow these easy steps to look after your Gigil bag and keep it at its best:
External Cleaning
Internal Cleaning
Cleaning your Teddy Nappy Caddy
- Spot Cleaning: For small spills or stains, act quickly! Blot up any excess liquid with a clean, absorbent cloth. Then, mix a solution of mild detergent and warm water. Dampen a clean cloth in the solution, wring it out thoroughly so it's not soaking wet, and gently dab the stain. Avoid scrubbing, as this can spread the stain or damage the fleece.