We dispatch all orders the very same day when placed before 3:00pm Monday-Friday. Please note: We do not ship on weekends or Bank Holidays.
Delivery (UK Customers)
This delivery service is FREE for all orders and fulfilled by Royal Mail Tracked Delivery
2 - 3 days from dispatch
DPD Next Day Delivery (Mainland UK)
This delivery service costs £6.95 and fulfilled by DPD Next Day Delivery for UK orders
Next Day from dispatch
DPD Next Day Delivery (Northern Ireland)
This delivery service costs £6.95 and fulfilled by DPD 2 Day Delivery
2 Days from dispatch
European Delivery (Untracked)
This delivery service is FREE for all orders. This service does not include duties and taxes.
5-7 days from dispatch
European Delivery (Tracked)
This delivery service costs £4.95 for all orders and delivered using a tracked service. This service does not include duties and taxes.
5-7 days from dispatch
Worldwide Delivery (Excluding the EU & UK)
This delivery service is free for all orders and fulfilled using a tracked service.
5 - 7 days from dispatch
At Gigil we try to make your life that little bit easier after it changes forever. We believe the quality of our changing bags should last and that is why each Gigil item comes with a one-year warranty.
For missing items, please contact us within 14 days of receiving your order.
How it works
With a valid proof of purchase, we are happy to exchange all items that have manufacturing faults up to one year.
Please note: Our guarantee does not restart again if you have received a replacement bag. The guarantee starts from the date of the original purchase date.
What it covers
Our one year Gigil warranty covers these manufacturing defects:
- Broken zips (when the zip no longer closes together)
- Strap clip breakages
What it doesn't cover
- Accidental damage and wear and tear from general everyday use (scuffs, snags, tears etc)
- Lost items
How do I return my item that's in warranty?
Before returning your item to us, please contact us so we can log your Gigil item coming back to us and provide you with a free returns label.
Help to prolong the life of your changing bag
Just like any bag, please do not overfill your Gigil bag. Gigil changing bags aren't made from an elasticated material, they are made from vegan leather so they only have so much 'give' in them.
Our best piece of advice is, if the bag has lost it's natural shape when you have packed it, you have most likely filled it too full and could potentially damage the bag.
Not overfilling your bag will help to prolong it's life.
Gigil bags are designed to tolerate the stresses that any parent is subject to and are made from the highest quality and most durable materials we can find. Our changing bags fit more than just the essentials but if you over fill the bags this can lead to strain on the stitching and vegan leather which can lead to rips and tears if you are not careful.
Bag and zip care - Follow these easy steps to look after your Gigil bag and keep it at its best: