Gift Card

Shopping for someone else but not sure what to give them? Give them the gift of choice with a Gigil gift card.

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

We dispatch all orders the very same day when placed before 3:00pm Monday-Friday. Please note: We do not ship on weekends or Bank Holidays.

Our free delivery option is fulfilled by Royal Mail who are currently having issues with international deliveries due to a cyber hack which will mean delays to some international deliveries.

Delivery (UK Customers)

• This delivery service is free for all orders and fulfilled by Royal Mail Tracked Delivery

• 2 - 3 days from dispatch 

DPD Next Day Delivery (Mainland UK)

• This delivery service costs £6.95 and is fulfilled by DPD Next Day Delivery for UK orders

• Order before 3pm for same-day dispatch
  
  

• Next Day from dispatch, excluding weekends and bank holidays

DPD Next Day Delivery (Northern Ireland)

• This delivery service costs £6.95 and fulfilled by DPD 2 Day Delivery

• 2 Days from dispatch 

European Delivery (Tracked)

• DHL/Deutshe Post
  
  

• This delivery service is free for all orders and delivered using a tracked service. VAT is charged at checkout for orders that have a value less than €150. Orders with a value of more than €150 will be charged VAT on receipt of the product.

• 3-10 days from dispatch

Australia and New Zealand (Tracked)

• DHL/Royal Mail
  
  

• This delivery service is free for all orders and delivered using a tracked service. 

• Free delivery - 4-6 weeks from dispatch. There are currently delays with our free international service to Australia and New Zealand, we are hoping regular service (5-15 working days) will resume soon. 

• DHL Express - (upgrade at checkout) 3-6 working days. 

Worldwide Delivery (Excluding the EU & UK)

• DHL/Deutshe Post
  
  
• This delivery service is free for all orders and delivered using a tracked service.
  
  

• 5-12 days from dispatch

• You can upgrade to DHL Express (2 to 5 days) at the checkout.

At Gigil we try to make your life that little bit easier after it changes forever. We believe the quality of our changing bags should last and that is why each Gigil item comes with a one-year warranty.

For missing items, please contact us within 14 days of receiving your order.

How it works

With a valid proof of purchase, we are happy to exchange all items that have manufacturing faults up to one year.

Please note: Our guarantee does not restart again if you have received a replacement bag. The guarantee starts from the date of the original purchase date.

What it doesn't cover

• Accidental damage and wear and tear from general everyday use (scuffs, snags, tears etc)
• Lost items
• Zips that have worked for 6 months as we class this as wear and tear and not a manufacturing defect as this will be down to misuse

How do I return my item that's in warranty?

Gigil bags are designed to tolerate the stresses that any parent is subject to and are made from the highest quality and most durable materials we can find. Our changing bags fit more than just the essentials but if you over fill the bags this can lead to strain on the stitching and vegan leather which can lead to rips and tears if you are not careful. 

Bag and zip care - Follow these easy steps to look after your Gigil bag and keep it at its best:

External Cleaning

Internal Cleaning

Changing Mats

Zips

Pram Clips